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Last Updated: Aug 15, 2019 09:19AM ADT

User Management

Users on your account are considered to be Active, Billing or Admin. The administrator on the account will be responsible for setting up the new users at their organization. 

First a break down on the different user types and what they mean. 

Active: Anyone with an 'active' status can login to iWave.

Billing: This is the person that will be included on all billing information.

Admin: The administrator can add, remove and update users on the account.

  Adding Users

Adding & Removing Users

To add or remove users from your account, in the main screen click on the icon in the far right corner, select user management. **

Adding Users:
Click on the 'Add User' button in the bottom left. You will then need to fill in the New User details, such as Email, Name, Contact information and Job Title. Select Save. The new user will receive an email notification letting them know that they have been added as a user and instructions on creating their account.

Removing Users:

To remove a user from your account, simply click on the 'Red X' to the right of the user you want to remove. If you wanted to deactivate a user temporarily and not remove them, click on the user name, and un-check the active status.

**You can set up multiple users, but only the number of users purchased can login at any one time.


 please note that 


 

Contact Us

7:30am ET – 5:00pm ET Monday – Thursday
7:30am ET – 3:30pm ET Friday

support@iwave.com
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