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Last Updated: Aug 15, 2019 09:21AM ADT
Please note: If you do not have a working Internet connection, you will not be able to use iWave.
 

iWave and iWave Lite are fully web-based and hosted on our servers, so there's nothing to download or install. You can use iWave on a Windows or Mac computer as long as you're using a supported web browser and have an Internet connection.  The supported browsers are:

Clearing Your Cache

From time to time, you may need to clear your cache when we make updates to the platform to make sure you are using the current version. 

Here are instructions to clear your cache on the particular browser you are on:

Chrome:
- Go to chrome://chrome/settings/clearBrowserData
- Check “Empty the Cache”
- Choose “From the Beginning of time”
- Click “Clear Browsing Data”

Firefox on OSX:
- On the menu bar, click on the Firefox menu and select Preferences
- Select the Advanced panel
- Click on the Network tab
- In the Cached Web Content section, click “Clear Now”
- Close the Preferences window

Firefox on Windows:
- Go to Options (if you’re running recent versions of Firefox, you click the orange Firefox button, then go to options, and then options again)
- Click “Advanced”
- In the Cached Web Content Section, click Clear Now.


 

Contact Us

7:30am ET – 5:00pm ET Monday – Thursday
7:30am ET – 3:30pm ET Friday

support@iwave.com
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