Submit a Ticket Book a Demo

Support Center

We're here to help. Find articles, help and advice about iWave products using the search bar below.

Last Updated: Oct 08, 2018 10:56AM ADT
Confidence of Match (COM) is a setting in our  PROScreen feature that controls the matching of records to individuals.  Each record is given a 'score' on a 1-10 scale to indicate how confident iWave is that the record matches that individual.

The Confidence of Match allows you to control how fuzzy you would like the match to be. Please select a value between 1 and 10 with 1 being the least restrictive and 10 being a perfect match. The default value is 4.1.

 
The higher you set the COM, the stricter the matching algorithm will be - So it will be matching against more input criteria.  This will give you more accurate results, but it will also result in fewer records being returned. With a lower COM setting, more records will be returned, but there is also the possibility of returning information that is not on your prospects.  
 
Please Note:
 
The list below is not all inclusive and contains other variables to slightly increase or decrease the COM (E.g. Middle Name, Middle Initial, Prefix, Suffix, Nicknames). Spouse name will provide equivalent scores as the prospects name and be included in ratings/scores.

The attached guide provides an example what we match against:

 

Contact Us

7:30am ET – 5:00pm ET Monday – Thursday
7:30am ET – 3:30pm ET Friday

support@iwave.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete